In the Service Delivery team, we strive to set a new standard in quality and service for our industry each and every day. Our clients see us as an extension of their own teams, helping them solve the challenges they face with efficiency, capacity, and profitability.
Recognized as an industry thought leader, we are listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. In addition to this we have consistently achieving a 97% client retention rate for over a decade. Our Service Delivery teams perform a wide range of work for a diverse set of clients in the US Insurance industry. Our teams work on nearly every process along the insurance life cycle from reviewing applications to issuing policies and certificates.
We’re proud of the world-class, award-winning service we provide. To succeed here, you’ll need to be obsessed with quality, dedicated to service, flexible and adaptable to meet any challenge that comes your way, and have a passion for our mission around operational excellence.
The Global Technology team is highly collaborative and involved in every strategic priority for the business. We act like an InsurTech startup within the company, enabling new robots and concepts that will redefine the insurance experience for our clients.
Our team is responsible for a diverse set of technology functions. We manage the infrastructure and enterprise applications that support our company’s rapid growth, oversee global security and risk management, and create innovative new products for the company. Our cross-cultural team of self-starters spans across the US, China, and India and is made up of help desk staff, information security experts, software engineers for internal and external applications, data analysts, business analysts, and infrastructure managers.
Our team works across a diverse set of talent functions, including Talent Acquisition, Compensation & Benefits, Talent Development, and Employee Engagement. Whether you’re a training expert or a recruiting ninja, we look for individuals who bring a balance of expertise and curiosity, anticipate change, and foster a can-do attitude. We achieve our best outcomes when we challenge the status quo and collaborate with our stakeholders to build forward-looking people strategies.